PSA for Arranging Repatriation for Your Foreign Domestic Helper in Malaysia

Please note that if your Indonesian domestic helper's employment contract or work permit is nearing expiry and you do not intend to renew it, it is your responsibility as the employer to ensure that her repatriation is conducted properly and in compliance with Malaysian immigration laws. Below are step-by-step overview of what you need to do:

1. Confirm and Communicating toward the End of Employment

Once both parties agree not to renew the contract, begin planning for her return. Ensure that the work permit (PL(KS)) is still valid leading up to the planned departure date. Ideally, you should begin preparations at least 3–4 weeks lead time for necessary exit processes.

2. Settle All Outstanding Obligations and Unpaid Wages

2.1 Before your helper departs, it is your duty to ensure that all financial obligations are fully settled.

2.2 This includes, but is not limited to:

• Any outstanding or unpaid salary up to the final working day

• Compensation for unused annual leave, where applicable

• Any additional agreed-upon reimbursements or allowances (if stated in the employment contract)

2.3 It is advisable to provide a written acknowledgment or signed receipt to confirm that all payments have been made, in order to avoid future misunderstandings or disputes.

3. Book Return Flight

Arrange and purchase a one-way ticket back to her hometown in Indonesia. Confirm that her passport remains valid and ensure that there’s enough time between the flight date and permit expiry to complete final procedures.

4. Apply for the Check-Out Memo (COM)

Before your helper leaves Malaysia, you are legally required to apply for her Check-Out Memo (COM) through the Malaysian Immigration Department. This document officially records her departure and removes your sponsorship from Immigration records.

Important points to note:

• Failure to secure the COM may result in your helper being blacklisted.

• If her departure is not recorded, Immigration may still associate her with your name, and you may face a penalty (typically RM250–RM750) when applying for another domestic helper in the future.
  

5. Monitor Special Conditions (if agency-involved) If you hired your Indonesian helper through a licensed agency, confirm whether she must report to the agency for any final clearance procedures before departing Malaysia.

6. Additional Option: Special Pass (on need basis) If time constraints prevent you from completing repatriation steps before her work permit expires, you may apply for a Special Pass from Immigration. This pass grants your helper an extra 30 days of legal stay in Malaysia to complete the departure process without violating immigration rules.